How Can We Help You?

Get answers to common questions or reach out to our support team

Live Chat

Get instant help from our team

Email Support

support@sabinaija.com

Documentation

Detailed guides and tutorials

Frequently Asked Questions

Getting Started

How do I create an account?

Getting Started

Which language should I start with?

Getting Started

How long does it take to complete a level?

Subscription & Payment

What's included in the Free plan?

Subscription & Payment

How much does Pro cost?

Subscription & Payment

Can I cancel my subscription anytime?

Subscription & Payment

Do you offer refunds?

Subscription & Payment

What payment methods do you accept?

Learning & Progress

How does the AI Tutor (Múmì) work?

Learning & Progress

What is XP and how do I earn it?

Learning & Progress

How do I maintain my streak?

Learning & Progress

Can I learn multiple languages at once?

Learning & Progress

How does pronunciation analysis work?

Technical Support

The audio isn't playing. What should I do?

Technical Support

Can I use SabiNaija on mobile?

Technical Support

Does SabiNaija work offline?

Technical Support

I forgot my password. How do I reset it?

Account & Settings

How do I change my email or password?

Account & Settings

Can I delete my account?

Account & Settings

How do I turn off notifications?

Content & Features

What's in the Cultural Content Library?

Content & Features

How often is new content added?

Content & Features

Can I suggest features or report errors?

Still need help?

Our support team is here to assist you Monday-Friday, 9am-5pm WAT